Citibank VISA Login

Video demonstration and instructions on how to use the Citibank VISA Login:


Citibank VISA Login Instructions:

1. Enter the Citibank VISA Login page URL to your browser. You can also follow this link directly for easier access:

2. Enter your User ID on the provided textbox.

3. Enter your password on the provided textbox.

4. You have the option to click the "Remember my user ID" box if you are using your personal computer.

5. Click the "Sign On" button to finish the Citibank VISA Login process.



Citibank VISA Login Reset Instructions:

1. Click the "Forgot User ID or Password?" link. You should be automatically redirected to this link:

2. For Banking and Credit Card Customers, you may reset your account credentials by providing your ATM/Debit Card number on the provided textbox. For Mortgage Only Customers and Customers without a Banking or Credit Card Account, you can use your email address to locate your User ID or reset your password. Enter your email address on the provided textbox.

3. Click the "Continue" button to proceed.

4. Follow the remaining instructions to finish the Citibank VISA Login reset process.


Contact Details:

Still complicated? You can contact Citibank directly by using the information provided below:


Phone Numbers:

Online Banking and Citi®Financial Tools Support


TTY: 1-800-788-0002

Bank Account Information


TTY: 1-800-945-0258

Bill Payments

1-800-374-9700 (option #2)

TTY: 1-800-788-0002

Citi MobileSM and Citi® Text Banking Support



Checking, Savings and CD Application Status

1-800-745-1534, (option 1)


Bank en Español


TTY: 1-800-788-0002

Home Equity Lines and Loans


TTY: 1-800-788-0002

Citibank Retirement Planning Products (IRAs, Rollover IRAs, CESA, and Keogh)


TTY: 1-800-788-6775



TTY: 1-800-788-6775

Citigold Outside the U.S., Canada, Puerto Rico

(call collect)


Citi Private Bank 
Account Inquiries



Global Executive Banking


(toll free within the U.S.)


Note: TTY/TDD phone services for the hearing impaired.


We try to provide the most up to date information regarding the Citibank VISA login process, please bookmark this page and check back later to find out if any of the process has changed, if there are any bugs or system issues, or any other important issues you may need to know about related to the login.